Our Services

  • A full 12 month replacement and/or repair guarantee on all our products supplied.
  • A proven 8 step order to delivery system guaranteeing prompt despatch and on-time delivery.
  • Desktop's reliable and proven 'Flex-e-order' online ordering system, along with our 'Store-2-door' warehouse and despatch service, throughout Australa and New Zealand.
  • The convenience of a flexible delivery combination - Direct to location specific sites including branches.
  • All products are delivered with all relevant product and delivery information to ensure fast hassle free identification during despatch, transport and receipt.
  • A dedicated Account Manager.
  • Regular meetings onsite between you and the Desktop Account Manager to ensure continued "Customer Satisfaction"

We are keen to learn from your experience, so that we can adapt our systems to suit your Customer Service requirements.

Desktop Promotional Products offers to develop a promotional products online ordering system for your staff and branches, thru a web based Content Management System

This online ordering system will allow authorised branch personnel to access the catalogue via a login system to order promotional products as approved by Head Office

This will allow for the setup of up to 50 branch passwords. All orders will be sent via email to designated email address which is normally in the promotional products despatch centre. A copy of the order will go to a designated promotional orders control email address.

The product catalogue will allow the setup of categories to enable a simple and easy navigation through the products in the catalogue.

Desktop Promotional Products offer free warehousing for your promotional merchandise ordered through them. We also manage stock inventory, and can handle the despatch and fulfilment of any job.

We also offer the provision of a weekly and/or monthly "Stock Report".

So if you want to bulk order goods to get a better price but you don’t want them delivered just yet, we can hold them in our warehouse for you and deliver them as needed.

Desktop offers a unique service whereby we provide in-house designers who are experienced in creating an exclusive merchandise for our clients.

We will always talk to you to get a clear understanding of your brand requirements and guidelines and we can then propose and present designs and layouts for your approval; vectorize your art and offer design suggestions for various products.

All artworks are sent to our customers for their approval, prior to commencing production.

WHAT OUR CUSTOMERS SAY


About the Rapid Relief Team

We’re humbled to be a Smarrt Supporter of the Rapid Relief Team Australia. RRT delivers hope and relief to people across the globe. Whether it be fire, flood or humanitarian need, RRT expands their support services to meet the crisis at hand. RRT offers quality catering assistance and tangible support to charities, government and emergency services confronting some of humankind’s greatest challenges. RRT’s army of volunteers operate from the heart across the globe, and lend a helping hand to people in Australia, New Zealand, the United Kingdom, North and South America, the Caribbean, Canada and across Europe. Visit www.rrtglobal.org to learn more about the Rapid Relief Team.

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